Refund policy

Purchases are shipped from our warehouse in Lucknow by reputed courier agencies.

Please allow following number of days from receipt of your order.

 

For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business days. For locations which are in the interiors or in difficult coverage area, this may take between 5-7 working days.

Order deliveries will be made between

10:00 AM – 8:00 Monday – Saturday. Excluding public holidays.

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour etc. However Ts cosmetics takes no responsibility for goods signed by an alternative person.

Ts cosmetics is not responsible for damage after delivery.

For any complaints with regards to your order please contact Customer Care within 24 hours delivery for resolution.

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments

 

Returns and Exchange

THERE IS NO RETURN POLICY ONLY EXCHANGE IS AVAILABLE IF THE PRODUCT IS DAMAGED .